Our prescription clerks and clinical pharmacist team work very hard to fulfil all your requests as best as possible. If you have failed to order your prescriptions on time, or there has been barriers such as medicine manufacturing issues, we will try our best to issue your prescription more urgently. If you require an urgent prescription, you should call either practice on 01253 344 544 or 01253 951 952.

Please note, it is not always possible for emergency prescriptions to be done on the same day based on varying factors such as public demand, time, unavailability of patient contact when requested, etc. It is important to understand that our team will work very hard to help you with these urgent requests, but sometimes it is not always possible. Do not take this out on our staff – you can find out more on our Zero Tolerance policy here.

Emergency prescriptions

The NHS 111 service can be used online or via telephone to request a limited emergency supply of medicine you have completely run out of. This must be a medicine you are prescribed regularly, through a repeat prescription. You will be charged your usual prescription fee. If you do not usually pay, it will be free.

You can not use this service to request antibiotics, treatment for new symptoms or controlled drugs which require identification to collect.

Visit the NHS 111 website for more information.

We do not allow prescription requests over the phone.

Our traditional ordering methods are:

• Online services (such as the NHS app).
• Completing a “repeat request form” within the surgery.
• Posting your repeat prescription request to: Bloomfield Medical Centre, 118-120 Bloomfield Road, Blackpool FY1 6JW.

If you are unable to use the above ordering methods due to vulnerabilities or health conditions, you can ask your pharmacy to order your prescriptions on your behalf. You must inform us of this agreement which we will check with the pharmacy.

Most prescriptions are usually sent via the NHS Electronic Prescription Service (EPS) to your nominated pharmacy. Your nominated pharmacy is where we will send all of your medications, unless you tell us otherwise. You can use the NHS app and other online services to see which pharmacy you have nominated, and to make any changes to your pharmacy nomination. Alternatively, you can contact one of our fully trained reception team who can help you with this also by calling 01253 344 544 or 01253 951 952.

Some medications are not possible to be sent electronically, and therefore we will have a printed and signed token for your prescription at reception.

As part of your ongoing treatment for any health conditions you may have, patients are invited to book medication reviews with either a doctor or a clinical pharmacist. Medication reviews should be done at least once a year, but in some cases you may be invited to book a review sooner than this. This goes for all patients, no matter how long they have been on the same medication for.

During a medication review, you are given a space to discuss how your medication is working for you, and you can also express any concerns you may have regarding your current medications. Medication reviews are exteamily beneficial to have, because:

• They help us to ensure you are on the correct medication for your condition.
• That your medication is working in the most effective way for you.
• That you are only taking the medication you need to take.
• Preventing medicine waste, saving money for you and the NHS.

How do I book my medication review?

If you would like to book a medication review, please contact reception on either 01253 344 544 or 01253 951 952 to book a routine appointment with a clinical pharmacist or a doctor.

Alternatively, we may invite you for a medication review by calling you, sending you a letter, a text or a self-booking link via text message.