Information

When We Are Closed

The GP Led Walk in Centre on Whitegate Drive is open 8am-8pm every day. 01253 953953.

There is also NHS 111. You can call NHS 111 24 hours a day, 365 days a year and all calls from landlines and mobiles are free. You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

You should call 111 if:

  • you need medical help fast, but it’s not a 999 emergency
  • you think you need to go to A&E or another NHS urgent care service
  • you don’t know who to call, or you don’t have a GP to call, or
  • you require health information or reassurance about what to do next

For immediate, life-threatening emergencies, continue to call 999.

Disabled Access

The website Disabled GO has a full disabled access guide about Bloomfield Medical Centre. Please click on the link below to view this guide. We have full disabled access at the surgery.

Confidentiality and Access to Records

All practice staff adhere to the strict guidelines of confidentiality and data protection. Healthcare professionals caring for you have to keep records about your health and any treatment you receive to help with the continuity of care. This may be written down or held on a computer.

Information may include:

  • Name, address, date of birth, NHS number and next of kin.
  • Contact we have had with you – eg practice visits.
  • Notes and reports about your health and any treatment you need or have received.
  • Results of investigations – eg X-ray and laboratory tests.
  • Relevant information from other healthcare professionals, relatives or those who care for you and know you well.

Information about your treatment may be used to help us:

  • Plan our services for the future.
  • Monitor our performance and ensure that we meet the healthcare needs of the local population we serve.
  • Review the care we provide to ensure it is of the highest standard.
  • Investigate complaints, legal claims or untoward incidents to improve the services we deliver.
  • We will not disclose your information to third parties without your permission, unless there are exceptional circumstances – eg where the law requires this.If you have any concerns about the way we use your information or you wish to access your own records please ask for the practice manager who will be happy to discuss the matter with you.

Access to Records
The main legislative measures that give rights of access to health records include:

  • The Data Protection Act 1998 – rights for living individuals to access their own records. The right can also be exercised by an authorised representative on the individual’s behalf.
  • The Access to Health Records Act 1990 – rights of access to deceased patient health records by specified persons.
  • The Medical Reports Act 1988 – right for individuals to have access to reports, relating to themselves, provided by medical practitioners for employment or insurance purposes.
  • Patients have a right to apply for access to health information held about them. If you wish to have access to these records please put your request in writing to the practice manager. There may be a charge for this.

Freedom Of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.