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Extra Information
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The General Practitioners

The seven doctors are as follows:

Dr Amanda Doyle - MBChB DA, Manchester 1988, FP Cert
Particular interests in women's health and family planning. Medical Director NHS Blackpool.
Qualifications Explained

Dr Janet Pollock - MBChB MRCGP DRCOG DCH, Glasgow 1985
Particular interests are women's health and child health.
Qualifications Explained

Dr Peter Smith - MBChB MRCGP, Manchester 1987. Diploma in Clinical Acupuncture, Western Australia.
Particular interests are health promotion, asthma and minor surgery.
Qualifications Explained

Dr David Cottam - MBChB DCCH PhD, Liverpool 1980
Particular interests are child health and antenatal care.
Qualifications Explained

Dr Neil Hartley-Smith - MB ChB MRCGP, Manchester 1996.
Particular interests are minor surgery and joint injections.
Qualifications Explained

Dr Mark Walker - MB ChB MRCGP, Dundee 1986.
We are assisted at the practice by:
Qualifications Explained

Dr Saw Aung - MB BSc Rangoon MRCGP. UK Diploma in General Psychiatry Keele University.
Qualifications Explained

Medical Centre Team

Practice Manager

Douglas Tweedy is our manager and is responsible for the smooth running of the practice. We try our best to offer good service but sometimes we can get it wrong. If you wish to complain about any of the services that we offer he will investigate your complaint and attempt to resolve the problem. Full details of our complaints procedure are available at the reception desk. Suggestions regarding any matters relating to the practice are also welcomed.

Administration

Dorothy Hayes is our secretary and is responsible for typing all letters and referrals for all doctors at the practice. She can be contacted between 8.30am and 5.00pm, to Thursday and between 8.30 and 11.30am on Friday by telephoning the main practice number 0844 477 8582.

Receptionists

The receptionists are fully trained and have a difficult job to perform. Please remember that if you are asked some apparently irritating questions, it is because we need to ascertain the urgency of some requests. The receptionists are bound by the same rules of confidentiality as the doctors and nurses. If you are kept waiting it is because sometimes more time is needed with a patient than was originally allowed. We will try to keep you informed if there is a delay.

Nurse Practitioners

Oonagh Potts, our nurse practitoner, has undergone additional clinical training and is able to use advanced nursing skills to take a comprehensive health history, examine and treat patients. She offers an alternative complementary service to that traditionally offered by doctors. She is skilled in dealing with minor ailments and long-term medical conditions with a particular interest in respiratory conditions and patient education.

The Nurses

The nursing team is made up of the following:

Oonagh Potts(nurse practitioner and lead nurse), Kathryn Smith, Leah Redshaw, Claire Liebenberg, Steve Wenman, Michelle Patterson and Donna Fern.

The team have a wide knowledge in the management of heart disease, diabetes, asthma and COPD. The nurses can be contacted through the reception team by telephoning 0844 477 8582.

Pharmacy Practitioner

Magnus Hird, our practice pharmacist, is available to help patients with a range of issues. These include the management of a range of long-term health problems like high blood pressure, heart and kidney disease, dyspepsia, pain and osteoporosis, as well as the assessment and treatment of a range of minor ailments. He also available to review medication of patients on complex regimes or large numbers of different treatments, or anyone needing advice or having problems such as side effects.

District Nurses

The experienced team of nurse care practitioners (district nurses) provide nursing care for housebound people. Following referral from the GP, hospital or other agencies, the nurse undertakes patient assessments. An individualised plan of care is developed in consultation with the patient, relatives or carers. If necessary, referrals are made to other agencies, for example, chiropody, social services or health visitors. District nurse clinics are held on Tuesdays 1.30 to 3.30pm and Fridays 10.00am to 12 noon (attendance by appointment only).

Health Visitors

The health visitors are involved with child health surveillance from birth to pre-school. They can be contacted at the medical centre or by answer phone on 344668. An open baby clinic is held on Tuesdays between 1.00 and 4.00pm. For vaccinations and immunisations, a clinic is held Thursdays between 1.30 and 4.00pm. They are also concerned with many other health aspects, from the young to the elderly. If you require help or information, please contact them.

Midwives

The midwives provide care of mother and child through pregnancy and postnatally. To contact them, please phone 306842 - ask for the ORANGE TEAM. A clinic is held in the practice on a Friday afternoon. Telephone the main practice number 0844 477 8582 for an appointment.

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